Comments on: eWeLink What’s New for iOS 3.10.0 https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0 Your Smart Home Choice Thu, 05 Dec 2019 14:24:59 +0000 hourly 1 https://wordpress.org/?v=5.3.2 By: Pieter de Weerdt https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-69 Thu, 05 Dec 2019 14:24:59 +0000 https://sonoff.tech/?p=2169#comment-69 I can not pair the devices. 2 different devices, 2 different networks, IOS13 iPhoneX

]]> By: Brent https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-68 Thu, 05 Dec 2019 12:21:41 +0000 https://sonoff.tech/?p=2169#comment-68 What phone are you pairing with? Try older hardware, I think your problem is 2.4 vs 5 ghz

]]> By: Brent https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-67 Thu, 05 Dec 2019 12:19:22 +0000 https://sonoff.tech/?p=2169#comment-67 What router do you have? Is your iPhone connecting with 2.4 or 5 ghz? I had to use an old iPhone tot get all my Sonoffs talking to my app.

]]> By: Wee https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-62 Wed, 04 Dec 2019 00:53:28 +0000 https://sonoff.tech/?p=2169#comment-62 Found the problem of pairing as above for IOS13. After searching for solution in internet by changing access location to be while using app and switch off afterwards then the pairing has been done perfectly.

]]> By: SF https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-61 Mon, 02 Dec 2019 17:35:39 +0000 https://sonoff.tech/?p=2169#comment-61 HI i have the same issue as Justin Pile i have devices that were linked no problem with the old version of the app. Now when trying to add a new device it says not connected to the internet has anyone had this isuue and how did you resolve it.

]]> By: SF https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-60 Mon, 02 Dec 2019 16:42:04 +0000 https://sonoff.tech/?p=2169#comment-60 Hi Justin Pile i have the same issue not connected to internet issue when adding new devices i have other devices that were connected before the app update and never had an issue. Did anyway have the same issue and managed to resolve it?

]]> By: Justin Pile https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-52 Sun, 17 Nov 2019 14:18:40 +0000 https://sonoff.tech/?p=2169#comment-52 eWeLink app is broken! Keeps saying “not connected to internet” but I am certainly on the internet. Will you PLEASE fix this so can add new devices?

]]> By: JR https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-46 Mon, 11 Nov 2019 20:55:21 +0000 https://sonoff.tech/?p=2169#comment-46 à quand 1 mise à jour , pour prendre en charghe ios13 ?

]]> By: Alwin https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-44 Sat, 09 Nov 2019 11:12:46 +0000 https://sonoff.tech/?p=2169#comment-44 Does any one has pairing problems with the Sonoff switches utilizing IOS newest update software version?
With an old order of Sonoff switches all went seamlessly and still is working fine till this date.
However a new order of Sonoff switches will not allow me to pair it with the newest iOS software version.
Does anybody have a solution for this problem??????

]]> By: Jose https://sonoff.tech/press-events/ewelink-whats-new-for-ios-3-10-0#comment-29 Tue, 08 Oct 2019 19:29:22 +0000 https://sonoff.tech/?p=2169#comment-29 Hi

Tha app in ios 13 doesn’t support select the ssid, so user can not paring the device to our LAN.
Are you going to fix it soon?

Thanks in advance

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